Leadership & Quality Improvement Program™
Learn to Lead People, Projects & Quality Improvement Initiatives from the Dental Office and Beyond
Your skills, expertise, and dedication as a dental hygienist are more valuable than you may realize — and this course is designed to help you prove it.
For years, nurses have leveraged their clinical backgrounds to move into administrative and leadership roles in healthcare. Now, that same door is opening for dental hygienists.
Whether you are ready to step into a leadership or administrative role in dentistry or healthcare, improve a program or workflow in public health, or simply position yourself for a well-deserved raise or promotion, this course gives you the practical tools and strategic confidence to move forward with clarity and purpose.
You will build in-demand skills you can apply immediately in your current setting, sharpen the professional edge that sets you apart, and walk into your next opportunity — whether that is a salary conversation, a promotion, a second interview, or a new degree — fully prepared to succeed.
Your potential is already there. This course helps you unlock it.
BEGIN NOW with a 7 DAY FREE TRIAL
"This program goes beyond theory by providing leadership strategies that are immediately applicable in real clinical environments. The capstone project was especially valuable in translating learning into meaningful workplace improvements. I highly recommend this program to dental hygienists who want to build confidence, strenghthen team communication and lead positive change."
Nannette Kelly
5 out of 5 Stars for Overall Student Satisfaction!
Leadership & Quality Improvement Program™ for Dental Hygienists
Gain in-demand administrative skills without going back to school. This seven-unit Professional Development Program is designed for dental hygienists exploring career options beyond full-time clinical practice. Led by instructors who have successfully made the transition themselves—Jessica Havens and Deb Daniel—you'll learn transferable skills in project management, human resources, and program development through self-paced recorded lectures and a practical capstone project. Test drive administrative work to see if you enjoy it, gain clarity on your career goals, and build a skillset that opens doors in private practice, DSOs, community health clinics, hospitals, healthcare systems, universities, and corporate positions.
Objectives
Module One: Intro to Leadership
- Understand and apply various leadership theories and styles.
- Assess personal leadership strengths and areas for improvement.
- Demonstrate ethical leadership principles in professional settings.
Module Two: Human Resources
- Understand the principals of managing human resources effectively.
- Develop strategies for recruiting, training, and retaining team members.
- Address workplace challenges such as conflict resolution, team dynamics, and performance evaluation.
Module Three: Project Management
- Apply project management principles, skills and tools to initiate, plan, execute, and oversee projects.
- Understand the leadership skills required for project management.
- Utilize tools for effective resource allocation, risk management, and project evaluation.
Module Four: Knowledge Translation
- Understand the foundations of knowledge translation (KT).
- Interpret and communicate research findings effectively.
- Integrate evidence-based practices into clinical settings.
- Evaluate the impact of knowledge translation on patient care and practice improvement.
Module Five: Program Development
- Design and implement healthcare programs for a variety of settings.
- Identify community needs and develop programs that address those needs.
- Evaluate the effectiveness of healthcare programs and make necessary improvements.
Module Six: Diversity, Equity and Inclusion
- Understand and apply DEI principles in dental hygiene and healthcare practice.
- Develop cultural competence to provide inclusive patient care.
- Advocate for policies and practices that promote DEI within the dental and healthcare community.
Module Seven: Mentorship and Networking
- Build and maintain professional networks.
- Develop skills to support mentor and mentee relationships.
- Understand how to support other professionals through mentorship.
- Leverage networking opportunities to advance personal and professional goals.
Meet Your Instructors
Deb & Jessica are the co-founder of Beyond Dental Hygiene, a team that supports dental hygienists worldwide seeking to transition from frontline clinical practice to more administrative professional roles. In this program they show students that all hygienists have untapped leadership abilities that just need to be nurtured to have a big impact on their careers and their community outcomes. Hygienists make excellent program administrators, project coordinators, managers, health advocates, public health innovators, and team leaders: once they understand how to translate the knowledge and skills they have into those roles.
Deb Daniel, MHSc, RDH, PMP, CHE
Deb is a seasoned leader with over 15 years of experience in program and project management, dedicated to advancing healthcare through innovation and excellence. Beyond her professional role as a Program Manager for the Municipality of Durham, Deb is deeply committed to community engagement.
Jessica Havens, MAL-H, BSDH
Jessica is a dedicated health professional with over a decade of experience in public health, spanning research, clinical care, and quality improvement. As Manager of Credentialing and Privileging at Island Health, she leads a team responsible for ensuring high standards in practitioner qualifications.
REQUIREMENTS
Micro-credentials are gaining traction among employers. Add this 7 hour micro-credential under your educational achievements on your resume in just a few weeks time.
- Complete the entire program
- Pass the final assessment
- Complete a "Quality Improvement Capstone Project"
- A Certificate of Completion is awarded upon completing all requirements
CAPSTONE PROJECT GUIDELINES
A Capstone Project helps you apply the knowledge you gain in the curriculum in your existing position, or as a volunteer at a nonprofit or health department if you are temping or not working right now. Guidance and examples are provided to create a written report of your project and assistance is available if you have questions.
Requirement: Propose and implement a quality improvement plan based upon a workflow challenge.
